CMS ELECTRONICS EXPANDS COMMUNICATION OPTIONS AND OFFERS REMOTE-ASSISTED AUDITS.
For a year now, home office, shift work and closed offices have made communication with suppliers and customers more difficult. Travel restrictions hinder cross-border business trips or visits to companies. All of this also leads to delays in project processing and production. This is because cms electronics is not only struggling with a lack of personal contact. Suspended audits also often delay production, for example for recertifications for component allocations in series production. As a countermeasure, cms electronics has now created the option of remote audits.
Web meetings are arranged with customers and suppliers. A pair of data glasses used at cms electronics is set up as a separate participant. The audit itself is carried out as a Microsoft Teams meeting, i.e. as a web conference.
In order to offer the auditors the important opportunity of "personal" inspections outside the meeting room, a cms electronics employee is sent to the production facility wearing data glasses. The connection with image, sound and voice to all meeting participants is always available.
cms electronics uses industrial data glasses from barcotec, which take high-resolution photos with a 16MP camera, autofocus & image stabilizer and allow real-time video chat.
In addition to series acceptance tests at customers, cms electronics has already carried out supplier audits in Europe and Asia using these remote audits. The company has also had very positive experiences with customer audits based on VDA6.3, IATF16949 and various OEM standards.
Even if it doesn’t run quite as usual, cms electronics can still meet internal and external requirements and also simulate a certain live character.
